NOVARA Let’s talk
An elegant boutique office with a glass desk, a designer chair and soft daylight

NOVARA. Private & Business Boutique

Zurich — Switzerland

Personal & discreet

Intelligent support.
Exceptional service.

A smarter way to manage business and everyday life. NOVARA provides personalised business support, private office services and intelligent digital solutions — tailored to your individual needs.

Discover our services
A MacBook on a wooden desk
Scroll down Business · Private Office · AI Solutions

Introduction

More than support.
A smarter way forward.

Time is valuable. Complexity should not get in the way of progress.

At NOVARA, we bring structure, clarity and intelligent solutions to your business and personal life.

Whether you are an entrepreneur, a growing company, an executive or a private individual, we provide reliable and personalised support that makes everyday life easier.

One boutique. Different needs. Tailored solutions.

Our services

Three areas.
One trusted partner.

A laptop and a cup of coffee on a desk by the window

01 — Business Boutique

Your business.
Better organised.

Professional operational support that gives you more time to focus on what really matters.

  • Business administration and office management
  • Operational and administrative support
  • Project and process coordination
  • HR and personnel administration
  • Invoicing and document management
  • Supplier and customer coordination
  • Organisation of meetings and business travel
  • Digital organisation and workflow optimisation

We take care of the details behind your business, so you can focus on moving it forward.

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A leather notebook and pen beside a dried flower on a quiet desk

02 — Private Office

Your life.
Beautifully organised.

Personalised assistance for individuals, executives and families who value time, discretion and convenience.

  • Personal and executive assistance
  • Private administration and correspondence
  • Travel and appointment organisation
  • Household and lifestyle coordination
  • Insurance and contract administration
  • Personal document management
  • Relocation and naturalisation support
  • Research, individual requests and concierge coordination

Thoughtful assistance for everything that makes life run smoothly.

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Abstract flowing lines of light representing data and intelligent technology

03 — AI & Digital Solutions

Smarter ways
of working.

We combine personal service with modern technology to make processes simpler, faster and more efficient.

  • AI-supported business processes
  • Workflow automation
  • Digital document organisation
  • AI tools and productivity solutions
  • Process analysis and optimisation
  • Digital office transformation
  • Research and information management

We make intelligent technology practical, accessible and useful.

Discover AI solutions

Coaching

Coaching for assistants
& companies.

Efficient structures create real savings. Drawing on 25 years at executive level and a coaching qualification from the ZHAW Zurich University of Applied Sciences, we help teams work leaner, clearer and more confidently.

A bright boardroom with white chairs and a wall of windows

For assistants

  • Time and self-management
  • Professional communication and teamwork
  • Confident use of modern digital tools
  • Forward planning and prioritisation

For companies

  • Cost savings through leaner administrative processes
  • Digitalisation and automation
  • Training assistants to relieve executives
  • Building clear, lasting structures
Ask about coaching

Why NOVARA

Personal by nature.
Intelligent by design.

  1. 01

    A boutique approach

    No standard packages. We tailor our services to your individual requirements.

  2. 02

    One trusted partner

    A reliable point of contact for your business and personal organisational needs.

  3. 03

    Intelligent solutions

    We combine human expertise with modern digital tools and AI.

  4. 04

    Discretion & trust

    Confidentiality, reliability and professionalism are at the heart of everything we do.

  5. 05

    Flexible by design

    Support when you need it — on an ongoing, project-based or individual basis.

Portrait of Edita Mastelic, founder of NOVARA
Edita Mastelic — Founder

About NOVARA

A different kind
of support.

NOVARA was created with a simple idea: professional support should be personal, intelligent and effortless.

We believe that great organisation creates freedom — freedom to focus, grow and enjoy what matters most. By bringing together business operations, private office services and modern technology, NOVARA offers a flexible and forward-thinking approach to everyday challenges.

Behind NOVARA is Edita Mastelic. For more than two decades she worked as a CEO and executive assistant — among others for Credit Suisse and a large international industrial group — supporting leaders at board level with organisation, discretion and calm under pressure. She holds a coaching qualification from the ZHAW in Zurich.

25+
Years of executive
assistance experience
3
Areas of expertise
under one roof
1
Personal point
of contact

We simplify. We organise.
We make things happen.

Client voices

In good hands.

01 / 04
“Edita Mastelic stands out for her great reliability, efficiency and remarkable talent for organisation. Anyone looking for a competent and helpful assistant is in the very best hands with Edita.”
Aline WeberHead of Childcare & Early Years, City of Zug
“Her professionalism and her ability to handle complex tasks contributed significantly to reaching ambitious goals.”
A. SaboManaging Director, Finance
“From planning to execution, we always experienced exceptional care. Edita truly responds to our needs and brings innovative ideas that make our events unforgettable. Her ability to turn our visions into reality has impressed us every time.”
ValentinaValentina Nails and Beauty, Thalwil
“Edita has proven to be an extremely competent and reliable virtual assistant. Her flexible and efficient handling of online services exceeded my expectations. I can recommend Edita without reservation.”
Mirco TieppoCEO & Founder, Tieppo Management Consulting

Experience with

Bexio · Alstom · Credit Suisse · international industrial groups

Featured in

HGV Horgen News — “The classic secretary is history: today it’s about digital efficiency” (2025, PDF)

Pricing

Clear terms.
No fixed costs.

You only pay for the time you need — no salaries, no social charges, no long-term commitment. Every collaboration starts with a complimentary conversation.

  • Introduction

    30-minute first conversation to understand your needs

    Complimentary

  • Essential

    1 hour of individual support

    CHF 120

  • Signature

    5 hours — CHF 100 per hour

    CHF 500

  • Executive

    10 hours — CHF 100 per hour

    CHF 1,000

  • Bespoke

    Tailored to your wishes, scope and schedule

    On request

Let’s talk

Let’s make life and business easier.

Every client is different. That’s why every NOVARA collaboration begins with a personal conversation. Tell us what you need — we’ll find the right solution.

Book a free introduction
Hours
Monday – Friday, 8:00 – 18:00
By appointment
Location
Zurich · Switzerland
On site or remote

Made by Ivan Mastelić